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Processing Time: At Divine Publication, orders are processed within 2-3 business days from the date of purchase.
Shipping Methods: We offer standard and expedited shipping options. Standard shipping usually takes 5-7 business days, while expedited shipping takes 2-3 business days.
Shipping Partner : Divine Publication is committed to delivering a seamless shopping experience. We partner with Shiprocket to ensure efficient and reliable shipping. Please refer to our shipping policies for details on delivery times, tracking information, and any applicable fees. Your satisfaction is our priority, and we strive to make the shipping process as convenient as possible.
Shipping Rates: Shipping rates are calculated based on the weight of the order and the destination. Customers can view shipping costs at the checkout before finalising their purchase.
International Shipping: Divine Publication provides shipping service internationally, and delivery times vary based on the destination. International customers are responsible for any customs duties or taxes imposed by their country.
Tracking Orders: Customers receive a shipping confirmation email with a tracking number once the order is dispatched.
Lost or Damaged Items: In the rare event of lost or damaged items during transit, please contact our customer service with your order number and details.
Returns and Exchanges: Divine Publication does not have any return or refund policy. For an exchange policy you can visit our website.
Address Accuracy: Customers are responsible for providing accurate shipping information. Inaccurate information may result in delays or additional charges.
Holiday Shipping: During peak seasons or holidays, shipping times may be longer than usual. We appreciate your understanding.
Contact Information: For any shipping-related inquiries or concerns, please contact our customer service at ……….. Note: This is a generic sample, and it’s important to tailor the policy to the specific practices and details of the Divine Publication.